Thank you for your interest in joining Paradigm Housing

Thank you for your interest in a role with Paradigm, this is a great time to join us as we grow as an organisation.

Paradigm Housing Group is one of the Southeast’s leading housing providers, managing over 16,000 homes across 30 local authorities with a turnover of circa £120m. Headquartered near High Wycombe and Beaconsfield, we are both a charity and a registered provider of social housing, employing over 500 people. As a result of our IDA last year, we have been awarded a G1/V1 grading and we have also retained our A+ credit rating which puts us in a strong financial position to deliver our commitments to building new affordable homes, and to bring forward our timetable for bringing our existing homes to EPC level C.

We are a growing organisation, with an aim to develop over 2000 homes over 5 years, but we are also focussing on building strong local partnerships in order to enable us to deliver better and more efficient services to our customers. To support our consolidation in these areas, in March 2021, we were successful in completing the largest home swap in the sector’s history, taking 1,338 homes from Guinness, mainly in the Wycombe, Welwyn, Hatfield and Milton Keynes areas and transferring 1,133 homes in Hillingdon and Hounslow. More recently in March 2022, we have also acquired 320 homes from One Housing.

We are looking for an Assistant Director of Customers & Neighbourhoods to join Paradigm at a time when you can have a real and personal impact on determining our future direction. This is a key role in ensuring our customer directorate operates in a joined up approach. We aim to do the basics brilliantly through improvements in how we work and digitising services through our business transformation programme and new IT systems, whilst always listening to and acting on customer needs.

Paradigm is an ambitious organisation, with highly engaged colleagues and established set of core values. We combine this with an expectation of professionalism, a commitment to excellence, and an open culture in which we debate future challenges and opportunities, and we are constantly looking for better ways to achieve our objectives.

If you would like to be part of our ambitious journey, we would welcome an application from you.

Matthew Bailes
Chief Executive